HymanHealth PatientCare

Frequent Questions

What is an Internist?
An internist is a physician who specializes in medical care of adolescents and adults. An internist is known in many different ways: as a detective, diagnostician, personal physician, health counselor, consultant or the general practitioner "GP." To achieve this level of expertise requires four years of college, four years of medical school, one year of internship, two years of residency, multiple certifying examinations and continuing education.

How can I get good medical care?
The best way to help yourself with medical questions is to see your internist first. Remember, common things happen commonly, most problems have been seen many times before by the doctor. At times, a symptom you have may be related to another part of your body or to your past history - only the internist watches the whole person. Use your internist as your quarterback, coach, chief health advisor; let him guide you through the medical care maze. In return, you won't be a "tree lost in the forest;" one person will be there to coordinate your healthcare. If you have to see a specialist, it is best to let your doctor send you. Whenever possible, call ahead to make an appointment and bring in a list of questions. This small effort will allow you to make the most of each visit.

How does the office handle billing?
Our office offers you personal responsiveness and service, and like other professional and medical services, requires payment at the time of your visit. With our advanced computerized billing system, we can provide you with an itemized statement. You can send this to your insurance company for reimbursement. While we are not an in-network provider, patients usually get some reimbursement from their insurance company depending on their specific plan and deductible. Insurance companies may reimburse patients at arbitrary levels, below any customary level for our location, often without regard to your true needs. Therefore, we offer a PLUS program for those who desire a premium services arrangement with Dr. Hyman. The PLUS program guarantees your costs for an entire year. Ask us for more information. In addition, some corporations provide Executive Health Care benefits for key employees that allow you to chose any physician based on qualifications, not an insurer-determined network. Many companies provide all employees with a Medical Flexible Spending account so that non-reimbursed payments can be billed through an employee-funded, tax-free account. Ask your employer or insurance company for more information. You may also contact Pamela, our billing professional, with any questions or concerns that may arise.